Grand Central
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Moving Details
Welcome to Grand Central

Your move-in is soon approaching and we are looking forward to having you as a new resident. We would like to give you an overview of what to expect come August 15th, along with some helpful information.

Moving In

Moving In

All leases commence at 2 p.m. on August 15th. Please note that the contractors may still be in the unit preparing for your move-in on August 15th. Key pick-up will take place in the lobby of your building. The August installment payment is due prior to key pick-up. You can set up automatic payments in your Tenant Portal. If you have not already received access to your Tenant Portal, please let our management team know. We ask that one leaseholder pick up all keys for the unit. This greatly expedites the move-in process.

Moving Trucks

If you need the assistance of a moving truck or van, we suggest planning this well in advance. Moving vehicles become limited in the Madison area during move-out and move-in time.

*Please note that many moving trucks/vans do not pass clearance into our underground parking garages.

Parking

Parking in downtown Madison on move-in day is very limited. LZ Management will open all of our lots on August 15th to accommodate our residents. Please be sure that you are parked at the correct address and actively moving belongings. Any vehicle parked without activity will be at risk of being towed. Please be respectful of others and move your vehicle out of the lot once you are done moving your belongings. If you have any questions or concerns regarding move-in parking, please talk to our staff upon key pick-up. We will have special accommodations for trucks with trailers, as well as large moving trucks. Neither of these vehicles will be able to fit in the garage. Please see the traffic map below.

Packing List

  • Wifi Router
  • Extra lamps
  • Shower curtain (for tub/shower)
  • Vacuum
  • Extra shelving
  • Small appliances (toaster, blender, etc.)
  • Pots and pans
  • Plates
  • Silverware
  • Bedding (all beds are regular length)
  • Over the door storage
  • Dish soap
  • Hand soap
  • Dish/kitchen towels
  • Cups/coffee mugs
  • Tupperware
  • Can opener
  • Knives
  • Pot holder
  • Trash can
  • Trash bags
  • Ziploc/storage bags
  • Paper towels
  • Food
  • Clothes hamper

Understanding Common Charges

LOCKOUT FEE

  • $50.00 during normal business hours (Mon – Fri.: 8 a.m. – 4:30 p.m.)
  • $100.00 during non-business hours

RE-KEY

  • Apartment key replacement: $50.00 (entire unit must be re-keyed)
  • FOB replacement: $25.00 (per individual)
  • Mail key replacement: $25.00

TOWING

  • Unauthorized vehicles towed at vehicle owners’ expense; up to a $500 fee
  • Window permit and parking puck must be visible at-all-times during valid contract dates

BALCONY

  • Objects thrown or dropped from the windows or balcony of the unit will result in fines and possibly eviction:
  • First violation: $300.00 fine per item (ex; 3 items x $300 = $900)
  • Second violation: $300.00 fine per item + eviction

NOISE VIOLATIONS

  • Tenant agrees to maintain a reasonable level of noise at all times of the day and night, so as not to disturb or disrupt neighboring apartments:
  • First complaint: warning
  • Second complaint: $100.00
  • Third complaint: $150.00

UNAUTHORIZED PET

  • $250.00 fee with $25.00 charge per day until pet is removed

DRYWALL DAMAGE

  • We recommend using small nails to hang items on the walls. We advise against using Command strips and other adhesives (like those that come with LED light strops), as they frequently cause drywall damage upon removal.
  • Always use a shower curtain when in the shower. Water leaking onto the bathroom floor can cause drywall damage, which is not considered normal wear and tear for the purposes of your security deposit.

ELEVATOR

  • Do NOT jump or rough house in the elevator. This will cause the elevator to shut down, and a technician will need to come in to reset it. The bill for this service will be forwarded to you ($2,000+).

Move Out

LEASE END

  • Unless renewed, all leases end on 08/12 at 5:00pm. We are unable to accommodate any later move-out requests.

DELIVERY FORWARDING

  • Update your forwarding address at USPS.com/move well in advance of moving out of X01. Letters and packages will not be stored for you after you vacate and will be sent back with the carrier. Also, consider changing your shipping address with online retailers.

SECURITY DEPOSIT

  • The security deposit for your unit will be mailed within 21 days after your lease ends to the payee as designated by your lease.

MOVING CARTS

  • Moving carts will be available on a limited basis. The parking garage is available to use while you are moving.

Hate Moving?

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Frequently Asked Questions

  • Is renter's insurance required?  

    Yes, all tenants are required to submit proof of a valid renter's insurance policy that is in effect throughout the entire course of the lease term. The policy should have a minimum limit of liability for bodily injury and property damage of $100,000. The AppFolio Tenant Portal offers a renter’s insurance policy for purchase. However, many tenants find they are covered with a renter’s insurance option under their parent’s homeowner’s insurance policy. 

  • Are pets allowed? 

    Pets are not permitted. We can make reasonable accommodations for service animals, as long as proper documentation in the form of a letter of need from a clinician licensed by the state of Wisconsin is provided by the tenant.  

  • Who is the building's internet service provider (ISP)? How can I access the internet? 

    ResTech Services is the building's internet service provider. Internet service is already active in the units upon move-in. An ethernet cord can be plugged into any of the accommodating wall jacks and to a computer for the most stable connection. To set up a secure WIFI source for the apartment, you’ll need to provide your own router. Most routers will work fine, but to get the most out of the high-speed internet service, ResTech suggests using a Netgear or TP-Link  router with a serial number beginning with AC or AX  and dual-band capability. 

  • How can I make installment payments? 

    Installments can be paid electronically through the online AppFolio Tenant Portal. We recommend using the e-check payment option to avoid any fees charged by the payment processing platform. The monthly installment can also be paid by personal check, cashier’s check or money order. Cash payments are not accepted.  

  • How early can I reserve a parking spot for next year?

    We will start accepting parking applications for the summer 2026 and 2026-27 lease term on March 1st. You can find the application and more information about rates, contract terms & more on the Parking page.

  • Is there any option for early move-in?

    Due to the time constraints of the turnover process, we are unable to accommodate early move-in requests. All leases begin at 2:00pm on August 15th.

  • How do I submit proof of insurance?

    You can drop your proof of insurance documents directly into the online AppFolio Tenant Portal through the Insurance tab. You may also purchase a renter’s insurance policy through the Tenant Portal. It is not necessary to send your policy or insurance documents to your property manager.

  • Can I send packages to my new apartment so they're already there when I move in?

    We strongly recommend you do not have any mail or packages delivered to Grand Central until you’ve taken occupancy in your apartment. Any packages and/or mail items that are sent to the building with the name of someone who is not a current tenant are typically sent back with the courier to its original sender.

Have more questions?

Feel free to contact your property representative directly to assist with any additional questions you have. On behalf of our entire staff, we look forward to having you as our resident.

 

Sincerely,

LZ Management

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